Welcome to Lystak . This privacy policy explains how we collect, use, store and protect your personal information when you visit lystak.com , contact us or use our services.
1. What information do we collect?
Depending on how you use our website, we may collect the following information.
Information you provide to us
- Full name
- Email address
- Telephone number
- Property address (if provided)
- Information sent via quote requests or contact form
- Any other information you choose to provide
Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Operating system
- What pages you visit
- Date and time of the visit
- Referring website
- Cookie settings
We only use non-essential cookies after we have obtained your consent, where required by applicable law.
2. How do we use your information?
We use your information to:
- Respond to inquiries
- Prepare quotations
- Deliver our services
- Improve our website
- Respond to customer service inquiries
- Maintaining website security
- Fulfilling legal obligations
- Send updates and information if you have given consent
3. Legal basis for processing
In accordance with the General Data Protection Regulation (GDPR), we process personal data on the basis of:
- Your consent
- Fulfillment of an agreement
- Legitimate business interests
- Compliance with legal obligations
4. Cookies
Our website uses cookies to improve functionality and user experience.
Cookies can be used to:
- Remember your settings
- Measuring website performance
- Improve navigation
- Analyze how the website is used
Analysis and marketing cookies are only activated after you have given your consent.
You can find more information in our Cookie Statement .
5. Sharing of personal data
We never sell your personal information.
We may share information with trusted service providers who assist us with:
- Web hosting and website operation
- Website maintenance
- Customer communication
- IT-support
- Legal or regulatory compliance
These providers only receive the information necessary to perform their services.
6. Storage of personal data
We retain personal data only for as long as necessary to:
- Provide the services you have requested
- Meet legal requirements
- Handle any disputes
- Maintain necessary business and accounting information
When the information is no longer needed, it is deleted or anonymized in a secure manner.
7. How to reserve (Opt-out)
You can object to certain forms of processing of personal data at any time.
Marketing emails
If you no longer wish to receive marketing communications from us, you can:
- Clicking on the “Unsubscribe” link at the bottom of a marketing email, or
- Contact us at [email protected]
Cookies
You can change or withdraw your consent at any time by:
- Open Cookie Settings on our website, or
- Delete cookies in your browser and visit the website again.
Please note that disabling some cookies may affect the functionality of the website.
Analysis and marketing
If analytics or marketing technologies are used, you can opt out by:
- Reject non-essential cookies in our cookie banner
- Change your cookie settings at any time
No advertising or tracking technologies are activated until you have given your consent.
8. Information security
We use appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration or destruction.
However, no transmission of information over the internet can be guaranteed to be completely secure.
9. Links to third-party websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or the content of such websites.
We recommend that you read their privacy policies before sharing personal information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
In the event of significant changes, the “Last updated” date at the top of this page will be updated.
11. Contact us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us: